Shipping policy
Shipping Policy
Thank you for shopping at BraceBelle.store. We are pleased to offer a simple and reliable shipping policy for customers around the world.
Free Worldwide Shipping
BraceBelle.store offers free shipping to customers worldwide. There is no additional shipping charge at checkout for standard delivery.
Estimated Delivery Time
Our estimated delivery time is 7–10 days after your order has been processed and shipped.
Please note that delivery times are estimates and may vary depending on location, carrier performance, customs processing, holidays, weather conditions, and other factors outside our control.
Order Processing
Orders are processed after payment has been successfully completed. Once your order has been processed and shipped, you will receive shipping or tracking information when available.
Please make sure your shipping address is complete and accurate before placing your order.
Shipping Locations
We ship to many locations worldwide. If there is an issue shipping to your address, our customer support team will contact you using the email provided at checkout.
Tracking Information
When tracking information is available, it will be sent to the email address used during checkout.
Please allow time for tracking updates to appear after shipment. In some cases, tracking details may take a few days to update in the carrier system.
Delayed Orders
Although we aim to deliver orders within 7–10 days, delays may occasionally happen due to:
Customs inspections
Carrier delays
Incorrect shipping address
Weather conditions
High seasonal order volume
Public holidays
International shipping procedures
If your order is delayed, please contact us at support@BraceBelle.store and we will assist you.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful.
If you notice an address error after placing an order, please contact us immediately. We will do our best to update the information before shipment, but we cannot guarantee changes once the order has been processed.
Lost or Missing Packages
If your package appears to be lost or has not arrived within the expected timeframe, please contact us at support@BraceBelle.store with your order number. Our support team will review the issue and help find the best available solution.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other local fees depending on the destination country. These charges, if applicable, are determined by local authorities and are the responsibility of the customer unless otherwise stated.
Contact Information
For shipping questions, please contact:
BraceBelle.store
10530 Av. Péloquin, Montréal, QC H2C 2K3, Canada
Email: support@BraceBelle.store
Phone: (289) 334-0844